Contact Us

Questions about how sweepstakes casinos work, why a particular site appears on our list, or something you spotted that needs a second look? This page explains what Sweepstakes Casinos can help with and how to reach us.

What we can help with

Sweepstakes Casinos is an independent research and comparison resource covering sweepstakes and social casinos available to players in the US. We're not an operator ourselves, so we can't process deposits, redemptions, account verification or withdrawals — those requests need to go directly to the platform you're playing on, using the support contact listed in its own terms and conditions. What we can help with includes:

• Corrections or updates to information in one of our reviews, including welcome offers, eligible states or redemption rules that may have changed
• General questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
• Feedback on our comparison criteria or ratings methodology
• Suggestions for sweepstakes casinos we haven't covered yet
• Reports of outdated links, broken pages or factual errors on the site

If your question is about an account, a specific redemption, or identity verification with one of the brands featured here — such as Spinblitz, Lone Star, MegaBonanza, Free Spins, SplashCoins, Crown Coins, Spree or Crash Duel — that operator's own customer support team is best placed to help, since only they can access your account details.

Before you get in touch, a few things worth checking

Many of the questions we hear are already answered elsewhere on the site or directly by the operator. A quick check first often saves time:

• Eligible states and age requirements — most operators publish their own list of excluded states directly on their site, and this changes from time to time. Some platforms set the minimum age at 18, others at 21, so it's worth confirming with the operator before creating an account.
• Redemption thresholds and identity verification — operators generally require government-issued photo ID, and sometimes proof of address, before releasing a prize redemption. Processing times and minimum thresholds vary by platform.
• No purchase necessary — legitimate sweepstakes casinos offer a free way to participate and earn Sweepstakes Coins without buying anything, often through daily login rewards or an alternative method of entry described in the operator's official rules.
• Responsible play — if you have concerns about your own play or someone else's, our Responsible Gambling page has resources worth reading first.

Our Terms and Conditions page also covers how we operate, including our editorial approach and commercial relationships.

How our reviews stay accurate

We periodically review the platforms listed on the site, checking published offer terms, eligible states and other material details against what operators state publicly. Laws and operator policies around sweepstakes casinos change fairly often, so if you notice something on this site that looks out of date — an offer that's changed, a state that's no longer eligible, or a term that's shifted — telling us helps keep the information useful for the next reader. We're not able to verify every detail in real time, so reader input genuinely matters here.

A note on what this site is and isn't

Sweepstakes Casinos doesn't run any of the sweepstakes casinos featured here, and we don't take deposits or issue prizes. Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money wagering — players typically use Gold Coins for casual play and can earn Sweepstakes Coins, which may be redeemable for prizes subject to each operator's own terms, minimum thresholds and verification process. Availability varies by state, and some jurisdictions restrict or prohibit this model entirely, so it's always worth confirming an operator's current eligibility list before signing up. We may earn a commission if you sign up with an operator through a link on this site; that relationship never determines how a platform is ranked or reviewed. You can read more about how we approach coverage on our About Us page.

Getting in touch

For editorial queries, corrections, or general feedback about the site, look for the contact details or a message form provided elsewhere in the site footer or header — that's the quickest route to the right person on our team. If your query concerns a specific casino account, redemption, or verification issue, please reach out to that operator's own support channel directly, since account-level details aren't something a third-party review site can access or resolve.